UX discovery: 5 strategies for effective stakeholder interviews

By Liz Petrangeloinformation architecture, UI design, usability, UX design

A core element in the planning for a major website build or redesign is stakeholder analysis. Essentially, a stakeholder is anyone who has an interest in or will be affected by the environment you are building.

Optimizing links: Avoid using “click here” in link text

By Dale Gregory Andersoncontent, usability, web content, writing

For years, digital copywriters and content strategists have recommended against using “click here” in link text, so why does it still appear on websites and in email? Perhaps the very prevalence of “click here” in digital content fuels its continued use.

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